Acceptable Usage

1. Introduction.

This document sets forth the principles, guidelines and requirements of the Acceptable Use Policy of Hotwireless Trading CC hereafter Hotwireless and its subsidiaries ) governing the use by the customer (“Customer”) of the Hotwireless’s services and products (“Services and Products”). The Acceptable Use Policy has been created to promote the integrity, security, reliability and privacy of Hotwireless’s Web Site Management Facility, network, and Customer data contained within. Hotwireless retains the right to modify the Acceptable Use Policy at any time and any such modification shall be automatically effective as to all customers when adopted by Hotwireless.

Questions or comments regarding the Acceptable Use Policy should be forwarded to the Hotwireless via:
E-mail: support@hotwireless.co.za – Telephone: 011 – 979 7084

2. Compliance With Law.

Customer shall not post, transmit, re-transmit or store material on or through any of Services or Products which, in the sole judgment of Hotwireless
(i) is in violation of any local law or regulation,
(ii) threatening, obscene, indecent, defamatory or that otherwise could adversely affect any individual, group or entity (collectively, “Persons”) or (iii) violates the rights of any person, including rights protected by copyright, trade secret, patent or other intellectual property or similar laws or regulations including, but not limited to, the installation or distribution of “pirated” or other software products that are not appropriately licensed for use by Customer. Customer shall be responsible for determining what laws or regulations are applicable to its use of the Services and Products.

3. Prohibited Uses of Services and Products.

In addition to the other requirements of this Acceptable Use Policy, the Customer may only use the Services and Products in a manner that, in Hotwireless’s sole judgement, is consistent with the purposes of such Services and Products. If the Customer is unsure of whether any contemplated use or action is permitted, please contact Hotwireless as provided above. By way of example, and not limited to uses described below of the Services and Products are expressly prohibited.

3.1. General
.

3.1.1. Resale of Services and Products, without the prior written consent of Hotwireless.
3.1.2. Deceptive on-line marketing practices.
3.1.3. Violations of the rights of any Person protected by copyright, trade secret, patent or other intellectual property or similar laws or regulations, including, but not limited to, the installation or distribution of “pirated” or other software products that are not appropriately licensed for use by Customer.
3.1.4. Actions that restrict or inhibit any Person, whether a customer of Hotwireless or otherwise, in its use or enjoyment of any of Hotwireless’s Services or Products.
3.2. System and Network.
3.2.1. Introduction of malicious programs into the network or server (e.g., viruses and worms).
3.2.2. Effecting security breaches or disruptions of Internet communication. Security breaches include, but are not limited to, accessing data of which the Customer is not an intended recipient or logging into a server or account that the Customer is not expressly authorized to access. For purposes of this Section 3.2.2., “disruption” includes, but is not limited to, port scans, flood pings, packet spoofing, phishing and forged routing information.
3.2.3. Executing any form of network monitoring which will intercept data not intended for the Customer’s server.
3.2.4. Circumventing user authentication or security of any host, network or account.
3.2.5. Interfering with or denying service to any user other than the Customer’s host (for example, denial of service attack).
3.2.6. Using any program/script/command, or sending messages of any kind, designed to interfere with, or to disable, a user’s terminal session, via any means, locally or via the Internet.
3.2.7. Creating an “active” full time connection on a Hotwireless-provided dial-up account for Internet access by using artificial means involving software, programming or any other method.

3.3. Billing.

3.3.1. Furnishing false or incorrect data on the order form, contract or online application, including fraudulent use of credit card numbers.
3.3.2. Attempting to circumvent or alter the processes or procedures to measure time, bandwidth utilization, or other methods to document “use” of Hotwireless’s Services and Products.

3.4. Mail.

3.4.1. Sending unsolicited mail messages, including the sending of “junk mail” or other advertising material to individuals who did not specifically request such material, who were not previous customers of the Customer or with whom the Customer does not have an existing business relationship (“E-mail spam”).
3.4.2. Harassment, whether through language, frequency or size of messages.
3.4.3. Unauthorized use, or forging, of mail header information.
3.4.4. Solicitations of mail for any other E-mail address other than that of the poster’s account or service with the intent to harass or to collect replies.
3.4.5. Creating or forwarding “chain letters” or other “pyramid schemes” of any type.
3.4.6. Use of unsolicited E-mail originating from within Hotwireless’s network or networks of other Internet Service Providers on behalf of, or to advertise, any service hosted by Hotwireless, or connected via Hotwireless’s network.

3.5. Usenet Newsgroups.

3.5.1. Posting the same or similar messages to large numbers of Usenet newsgroup (“Newsgroup spams”).
3.5.2. Posting chain letters of any type.
3.5.3. Posting encoded binary files to newsgroups not specifically named for that purpose.
3.5.4. Cancellation or superseding of posts other than your own.
3.5.5. Forging of header information.
3.5.6. Solicitations of mail for any other E-mail address other than that of the poster’s account or service, with intent to harass or to collect replies.
3.5.7. Use of unsolicited E-mail originating from within Hotwireless’s network or networks of other Internet Service Providers on behalf of, or to advertise, any service hosted by Hotwireless, or connected via Hotwireless’s network.

4. Abusable Resources.

Upon notification of the existence of an abusable resource, for example, and without limitation, an open news server, an unsecured mail relay or a smurf amplifier, Customer shall immediately take all necessary steps to avoid any further abuse of such resource. Any abuse of an open resource that occurs after Customer has received such notification shall be considered a violation of this Acceptable Use Policy and enforced as such.

5. Enforcement.

Hotwireless may immediately suspend and/or terminate the Customer’s service for violation of any provision of the Acceptable Use Policy upon verbal or written notice, which notice may be provided by voicemail or E-mail. However, Hotwireless attempts to work with the Customer to cure violations of the Acceptable Use Policy and to ensure that there is no re-occurrence of violations prior to suspension and/or termination.
Hotwireless may bill customers up to ZAR 1000 for each violation of the Acceptable Use Policy

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